Privacy Policy

Last updated: November 9, 2026

This Privacy Policy explains how Monero Payment Solutions LLC ("Monero Payment Solutions," "we," "us") collects, uses, shares and protects information through moneropaymentsolutions.com and its forms (the "Site").

1. Information we collect

Information you give us. When you contact us or submit a pre-application, we may collect:

Business information: legal name, DBA, address, business type, years in business, federal tax ID (EIN), monthly card volume, average ticket, current processor and POS system, and equipment needs.
Owner and contact information: name, phone, email, home address, date of birth, best time to reach you, and the owner's Social Security number (SSN).
Documents you choose to upload, such as a recent processing statement, a voided business check (which shows your bank routing and account numbers), and a copy of the owner's driver's license or other government ID.

Information collected automatically. Like most websites, the Site and our hosting provider may collect basic technical data such as IP address, browser type, pages viewed and referring site, through server logs and cookies.

2. How we use information

We use information to:

Review your inquiry and prepare a pricing proposal and processing application.
Submit your application to processors, sponsor banks and providers for underwriting, including identity verification and credit review where they require it.
Contact you about your inquiry, application, account and related services.
Prevent fraud, protect our business and comply with law, card-brand rules and processor requirements.
Operate and improve the Site.

3. Social Security numbers, tax IDs, bank details and ID documents

We collect an owner's SSN, date of birth and ID document, the business's tax ID, and its bank details only because processors and sponsor banks require them to underwrite and approve a merchant account, including identity verification and, where applicable, a credit check. We limit access to them to people who need them for that purpose and we do not display them publicly. We do not sell them.

4. How we share information

We share information only as needed to provide our services:

Processors, sponsor banks and POS or equipment providers you apply with, so they can review and set up your account.
Service providers who help us operate (for example website hosting, secure storage, e-signature and email services), who may use the information only to provide those services to us.
Legal and safety: when required by law, subpoena or court order, or to protect our rights, prevent fraud or enforce our agreements.
Business transfers: in connection with a merger, sale or transfer of all or part of our business or portfolio.

We do not sell your personal information and do not share it for third-party advertising.

5. How we protect information

We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) transmission of Site forms, delivery of pre-applications only to our own business email account, access limited to authorized personnel, and secure, access-controlled storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a security breach affecting your personal information occurs, we will notify you and authorities as required by applicable law, including New York's SHIELD Act and New Jersey's breach notification law.

6. How long we keep information

We keep information for as long as needed for the purposes above, including any period required by processors, card-brand rules, tax or other law, and to resolve disputes and enforce our agreements. When it is no longer needed, we securely delete or de-identify it.

7. Your choices

Marketing: You may opt out of marketing emails or texts at any time (reply STOP to texts, or contact us). We may still contact you about an active application or account.
Access and correction: You may ask us to access, correct or delete your information by contacting us. Some information may need to be kept for legal, regulatory or contractual reasons.
Cookies: You can set your browser to refuse cookies; some Site features may not work properly.

8. Children

The Site is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes

We may update this Privacy Policy by posting a new version on the Site with a new "Last updated" date.

10. Contact

Monero Payment Solutions LLC

Email: info@moneropaymentsolutions.com

Phone: (866) 666-3761